DetailMate answers enquiries, captures customer details, manages bookings and keeps your front desk moving — even when you can't get to the phone.
DetailMate gives small businesses one simple place to capture enquiries, remember customer details, manage bookings and keep follow-ups organised.
Collect names, phone numbers, service requests and notes instead of letting leads disappear.
Keep upcoming jobs, customer requests and statuses in one simple business dashboard.
Give customers a fast response, remember booking details and capture enquiries outside your normal working hours.
DetailMate combines an AI receptionist with customer management, manual lead capture, bookings, follow-ups, activity history, analytics, quotes, invoices, secure cloud sync, subscription billing, plan-based access and a paste-and-go website chat widget — so owners can run their front desk from one place.
DetailMate is more than an AI chat box. Here’s a preview of the day-to-day tools you’ll use to run enquiries, customers, bookings and your receptionist.
Change how it greets customers and the business details it uses when answering.
Receptionist-captured customers appear automatically, but you can add your own anytime.
Add a lead yourself or let the receptionist create one automatically from a conversation.
Keep customer, service, requested time and booking status together in one place.
Create professional quote records, track invoices and configure what your business sells.
Paste one signed script into your website and give customers a floating receptionist that sends completed enquiries straight back to DetailMate.
A readiness checklist shows what is configured and takes you directly to anything still needing attention.
See what DetailMate has actually captured and how enquiries are turning into customers and bookings.
Keep promising enquiries from going cold with a clear list of leads that still need attention.
Open a customer and see their bookings, quotes and invoices together instead of hunting through separate screens.
Business data stays tied to the account, with password recovery available if a user gets locked out.
Pro gives you a dedicated area to track and configure supported external business connections as your setup grows.
Every plan is built around the same goal: fewer missed enquiries and a cleaner front desk. Choose based on how much setup and business management you need.